Privacy Policy
How Proonto Pezliamo protects and manages your personal information with transparency and respect
Who We Are
Proonto Pezliamo operates from Hrubínova 1456/5, Pražské Předměstí, 500 02 Hradec Králové, Czech Republic, providing specialized 3D object modeling services for games and applications. We understand that when you work with us, you're trusting us with information that matters to you.
This privacy policy explains how we collect, use, and protect your personal data in compliance with Czech Republic privacy laws and GDPR regulations. We've written this in plain language because legal documents shouldn't require a law degree to understand.
Information We Collect
Contact Information
When you reach out to discuss a project, we collect your name, email address, phone number, and company details. This helps us understand your needs and respond appropriately to your inquiries.
Project Details
During our conversations about your 3D modeling needs, we gather information about your project requirements, timelines, technical specifications, and any reference materials you share with us.
Website Usage Data
Our website collects basic information about how visitors interact with our content, including pages viewed, time spent on site, and general location data. We use this to improve our website experience.
Communication Records
We keep records of our email exchanges, phone conversations, and meetings to ensure we deliver exactly what we've discussed and to maintain continuity throughout your project.
How We Use Your Information
When We Share Information
Your Rights and Control
Under Czech Republic privacy laws and GDPR, you have several rights regarding your personal information. We respect these rights and make it straightforward for you to exercise them.
What You Can Request
Access: You can request a copy of all personal information we have about you, including how we obtained it and how we've used it.
Correction: If any information we have is incorrect or outdated, you can ask us to update it immediately.
Deletion: You can request that we delete your personal information, though we may need to retain some records for legal or legitimate business purposes.
Portability: You can request your data in a format that allows you to transfer it to another service provider.
Restriction: You can ask us to limit how we use your information while we address any concerns you have.
How We Protect Your Information
We take data security seriously because your trust matters to us. Our protection measures include encrypted communications, secure file storage systems, and restricted access to personal information.
All project files and communications are stored on secure servers with regular backups. We use industry-standard encryption for email communications and file transfers. Only team members who need access to complete your project can view your information.
While we implement strong security measures, no system is completely foolproof. If we ever experience a data breach that affects your information, we'll notify you promptly and explain what happened and what we're doing about it.
Data Retention and Storage
We keep your information for as long as necessary to provide our services and fulfill our legal obligations. For active projects, we maintain all relevant data until project completion plus two additional years for support and reference purposes.
After projects conclude, we archive communication records and basic contact information for five years to support potential future collaborations. Project files and detailed technical information are typically deleted after three years unless you specifically request longer retention.
If you request deletion of your information, we'll remove it from active systems within 30 days. However, we may retain minimal records if required by Czech Republic business regulations or for defending legal claims.
International Data Transfers
Occasionally, we work with specialized contractors or use cloud services that may process your information outside the Czech Republic or European Union. When this happens, we ensure these partners meet EU data protection standards.
Any international transfers occur only with your knowledge and under appropriate safeguards, including contractual protections that require the same level of data protection you'd expect within the EU.
Cookies and Website Technology
Our website uses minimal cookies to improve your browsing experience. These include essential cookies that help the site function properly and analytics cookies that help us understand how visitors use our website.
You can control cookie settings through your browser preferences. Disabling cookies won't prevent you from accessing our website, though some features may not work as smoothly.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active clients by email and post the updated policy on our website.
Minor updates, like clarifications or formatting improvements, may be made without specific notification. We always indicate the last update date at the top of this policy.
Questions or Privacy Concerns?
Email us at: support@fursbychrys.com
Call us at: +420722988700
Write to us: Hrubínova 1456/5, Pražské Předměstí, 500 02 Hradec Králové, Czech Republic
We typically respond to privacy inquiries within 48 hours and formal requests within 15 business days.